Privacy Policy

ÆGIR VR ARENA is the data controller for personal data processed in connection with our services.

• Contact and booking data (name, phone, email, time, number of participants).
• Payment information (normally handled by the payment provider — we do not store full card details).
• Communication with us (emails/messages for questions or complaints).
• Technical website data (IP address, device, browser) via necessary logs and any analytics tools.

We process personal data to deliver the service (bookings), provide customer support, handle payments, and comply with legal obligations. The legal basis is contract, legal obligation, and legitimate interest.

We only share personal data when necessary for operations.

• Booking and payment providers (e.g., booking system and payment processor).
• IT operations/hosting (website, email).
• Authorities if legally required.

We retain personal data as long as necessary for the purposes, and according to bookkeeping and other legal requirements.

• Access to your data
• Correction of inaccuracies
• Deletion (when conditions apply)
• Restriction of processing
• Data portability (where applicable)
• Objection to processing based on legitimate interest

Contact us at booking@vrgame.no if you want to exercise your rights.

We use necessary cookies for the website to function. If we use analytics/marketing cookies, you will be given consent choices.

We use technical and organizational measures to protect personal data against unauthorized access, alteration, and loss.

If you believe we process personal data unlawfully, you may lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).

Last updated: February 14, 2026.